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- Who we are
- What information we collect about you
- Why we collect your information
- Who we share your information with
- Further information about information we collect and share
- Choices you can make about your information
- Choices you can make about your information: Research and Planning
- How we keep your information safe
- How long we keep your information for
- Mobile Applications
- How you can see the information we hold about you
- Data Protection Officer
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Who we are |
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Harrogate and District 蘑菇视频ios Foundation Trust is responsible for looking after the data we hold about you.
听 We are registered with the听Information Commissioner鈥檚 Office (ICO), who are the UK鈥檚 regulatory body for data protection. 听 Our ICO registration number is: Z7089698 |
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What information we collect about you |
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We collect:
鈥� your name, address and date of birth 听 鈥� phone numbers and email address 听 鈥� who you live with and who looks after you 听 听鈥� racial or ethnic origin 听 鈥� religious or philosophical beliefs 听 鈥� sex life or sexual orientation 听 鈥� information about your health and the care you receive 听 鈥� information about you from other health or social care professionals 听 鈥� your image, as some of our buildings have CCTV and body-worn security cameras 听 鈥� if you are using the 蘑菇视频ios as a visitor who lives in a different country 听 鈥� payment details |
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Why we collect your information |
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We collect your information so we can:
听 鈥� give you the right treatment and care 听 鈥� contact you about appointment dates 听 鈥� contact you for feedback about the care you have received 听 鈥� review and improve our services and to help train our staff 听 鈥� review any complaints or incidents |
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Who we share your information with |
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Sometimes we will need to share your information with other people who are looking after you. This can include:
鈥� GP 听 鈥� dentist or optician 听 鈥� other hospitals 听 鈥� care homes or nursing homes 听 鈥� social services 听 鈥� education 听 鈥� other private or voluntary organisations who support with your care 听 Your information can also be used for research and to help plan and improve health services. 听 Your information can be shared through secure systems and platforms such as: 鈥� SystmOne 鈥� Yorkshire and Humber Care Record 鈥� Great North Care Record 鈥� Summary Care Record |
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Further information about information we collect and share |
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Friends and Family Test
听 National Child Measurement Programme听(NCMP) 听 Overseas Visitors 听 |
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Choices you can make about your information |
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If you are happy that your information is shared with other organisations who provide care for you, then you do not need to do anything.
听 SystmOne 听鈥� 鈥� Please speak to the member of staff involved in your care 听 Yorkshire and Humber Care Record 听鈥� 鈥� 0113 206 4102 听 Great North Care Record 听鈥� 鈥� 0344 811 9587 听 Summary Care Record 听鈥� Please speak to your GP |
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Choices you can make about your information: Research and Planning |
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If you are happy that your information is used for research and to help plan and improve health services, then you do not need to do anything.
听 听鈥� 听 听鈥� 听 鈥� 0300 303 5678 |
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How we keep your information safe |
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We take protecting your information very seriously.
听 We keep your information safe and private. 听 We only use and share your information when we need to. 听 We use security measures to keep your information safe from people who aren鈥檛 supposed to access it. 听 We have rules that explain to us how to keep your information safe. 听 Our staff complete data protection training. |
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How long we keep your information for |
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We follow the 蘑菇视频ios England鈥檚 鈥楻ecords Management Code of Practice for Health and Social Care鈥�.
听 This document tells us the minimum length of time that we need to keep your information for. 鈥� |
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Mobile Applications |
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Patients Know Best
Patients Know Best (PKB) is a secure online record of your health and care information. You can access your information via the PKB website or via the 蘑菇视频ios App. 鈥撎� /patients/patient-portal/ 鈥撎� 鈥撎� 听 Harrogate District Foundation Trust Children鈥檚 Health Service App Our Children鈥檚 Health Service app is to support patients and their families who receive care from our Children鈥檚 蘑菇视频ios. 鈥撎� |
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How you can see the information we hold about you |
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If you would like to see your health information, please contact our Access to Health Records Team.
听 鈥撎�听/patients/our-commitment/access-to-health-records/ 听 听 鈥撎�01423 557469 |
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How to raise a concern |
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If you believe that the information we hold about you is wrong or something is missing, please speak to the staff involved in your care.
听 If you have a concern about the use of your information, please contact our Patient Experience Team. 鈥撎�/patients/patient-experience/ 鈥撎�01423 555499 听 If you are unhappy with the outcome of your concern you can contact the Information Commissioner鈥檚 Office (ICO), who are the UK鈥檚 regulatory body for data protection. 鈥� 0303 123 1113 |
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Data Protection Officer |
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The Data Protection Officer is the person in our organisation who guides us about data protection and who makes sure that we are handling data in line with the law.
听 Our Data Protection Officer can be contacted by: 鈥� Data Protection Officer C/O Trust HQ Harrogate and District 蘑菇视频ios Foundation Trust Harrogate District Hospital Lancaster Park Road Harrogate North Yorkshire HG2 7SX |
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